1. Home
  2. Privacy Policy
Your data, explained clearly

p65com Privacy Policy – How We Handle Your Personal Data

At p65com, we take the privacy of our Filipino members seriously. This Privacy Policy explains exactly what personal information we collect when you use the platform, why we need it, how we use and store it, who we may share it with under what conditions, and what rights you have as a data subject.

This document is written to be read — not to be a wall of impenetrable legal language. If something is still unclear after reading it, contact us at support@p65com.best. We would rather answer a question than have you proceed without understanding how your data is handled.

Last reviewed: June 2025
p65com

Our Privacy Commitments to p65com Members

Six principles that guide how p65com handles personal data for every Filipino member on the platform.

We do not sell your data

p65com does not sell, rent or trade your personal information to any third party for marketing or commercial purposes. Your data belongs to you — we only use it to operate and improve your account experience.

Data is stored securely

Personal data and payment information at p65com are stored with appropriate technical and organisational security measures. Access is restricted to authorised staff and systems on a need-to-know basis.

We collect only what we need

p65com collects personal data proportionate to the purpose. We do not gather information that has no function in delivering, securing or improving the platform for Filipino members.

You can exercise your rights

As a p65com member, you have rights over your personal data — including the right to access, correct, object to and in some cases request deletion of information we hold about you. Section 9 explains how.

Transparent about third parties

Where p65com shares data with third-party service providers — such as payment processors for GCash or Maya transactions — this policy explains who those parties are, why we share data with them and what limitations apply.

We notify you of material changes

If this Privacy Policy is updated in a material way — meaning a change that significantly affects how your data is used — p65com will notify active members through their registered contact before the changes take effect.

p65com

Scope: This Privacy Policy applies to all personal data processed by p65com in connection with the operation of the platform at p65com.best, including account registration, deposits and withdrawals, game participation, customer support interactions and promotional activities.

1. Data Controller

For the purposes of this Privacy Policy, p65com is the data controller responsible for personal data collected through the platform at p65com.best. As data controller, p65com determines the purposes and means by which your personal data is processed.

If you have questions about how p65com handles your personal information, or if you wish to exercise any of the rights described in this policy, you can reach our data team at support@p65com.best. Please use "Privacy" in the subject line so your message is directed to the right team member.

2. What Personal Data p65com Collects

The personal data p65com collects falls into several categories depending on how you interact with the platform:

Category Examples When collected
Identity data Full name, date of birth, government ID number and type Registration and KYC verification
Contact data Email address, mobile number Account registration
Payment data GCash or Maya mobile number, bank account name and number, card type Deposit and withdrawal requests
Transaction data Deposit amounts, withdrawal history, bet records, game outcomes, balance movements All gaming and financial activity
Technical data IP address, device type, browser, operating system, session timestamps Each platform session
Communication data Support messages, email correspondence, chat logs When you contact support
Verification documents Copies of valid Philippine government IDs, selfie or liveness check KYC and enhanced due diligence

p65com does not collect sensitive personal data such as health information, racial or ethnic origin, political opinions or religious beliefs unless explicitly required for a specific compliance purpose, in which case you would be informed separately before submission.

3. How p65com Collects Personal Data

Personal data is collected through the following means:

  • Directly from you — when you register an account, complete identity verification, make a deposit or withdrawal, place a bet, contact support, or participate in a promotion at p65com.
  • Automatically — when you access p65com, technical data including your IP address, device characteristics and session behaviour is captured by our platform infrastructure and analytics tools.
  • From payment providers — when you initiate a GCash, Maya, bank transfer or card transaction, the payment processor shares transaction confirmation data with p65com to update your account balance and record the transaction.
  • From identity verification services — where document verification is required, a third-party verification service may process your government ID and return a verification result to p65com.

4. Why p65com Uses Your Personal Data

p65com uses your personal data for the following purposes:

  • To create, manage and secure your p65com account
  • To verify your identity and confirm that you meet the eligibility requirements set out in the Terms and Conditions
  • To process deposits and withdrawals in Philippine Peso through your chosen payment method
  • To record and display your game activity, bet history and account balance accurately
  • To detect, investigate and prevent fraud, money laundering and other prohibited conduct
  • To administer promotions, bonuses and the p65com VIP Club and ensure conditions are met fairly
  • To communicate with you about your account, including security alerts, transaction confirmations and support responses
  • To send you information about promotions and platform updates where you have not opted out of such communications
  • To maintain platform performance and diagnose technical issues through aggregated and anonymised usage analytics
  • To comply with applicable legal and regulatory obligations

p65com does not use your personal data for purposes beyond those listed above without first obtaining your consent or establishing a separate legal basis for the new processing purpose.

6. Who p65com Shares Your Data With

p65com does not sell your personal data. We share personal data with third parties only in the following circumstances and only to the extent necessary for the stated purpose:

6.1 Payment processors

When you make a deposit or request a withdrawal, transaction data is shared with the relevant payment processor — such as GCash, Maya, GrabPay, InstaPay, PESONet, BDO, BPI or UnionBank — solely to execute the transaction. These processors operate under their own privacy policies and are governed by applicable Philippine financial regulations.

6.2 Identity verification providers

Where enhanced identity verification is required, your identity documents and biometric confirmation data may be processed by a third-party verification service. p65com selects providers that apply appropriate security standards. These providers act as data processors under our instruction and are not permitted to use your data for any other purpose.

6.3 Legal and regulatory authorities

p65com may be required to disclose personal data to regulatory, law enforcement or judicial authorities in the Philippines or in applicable jurisdictions where legally compelled to do so. We will notify you of such a disclosure unless prohibited by law from doing so.

6.4 Technology and infrastructure providers

Platform hosting, analytics, security monitoring and customer support tools used by p65com may involve processing of account data by service providers. These providers are bound by contractual data protection obligations and are not permitted to use p65com member data for their own commercial purposes.

7. How Long p65com Retains Your Data

p65com retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting and reporting obligations:

  • Account data and transaction records are retained for a minimum of five years from account closure to satisfy applicable financial record-keeping requirements.
  • Identity verification documents are retained for the period required by anti-money laundering and know-your-customer regulations, typically five years from the end of the business relationship.
  • Technical and session data used for fraud detection and security is retained for a shorter period appropriate to its specific purpose, typically up to 12 months.
  • Support communications are retained for a period sufficient to resolve disputes and maintain quality records, typically two years.

When personal data is no longer required and the retention period has expired, it is securely deleted or anonymised so that it can no longer be associated with you.

8. How p65com Protects Your Data

p65com applies technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure or destruction. These measures include:

  • Encrypted transmission of data between your device and p65com servers using HTTPS
  • Access controls that restrict personal data access to authorised staff and systems on a need-to-know basis
  • Monitoring for unusual access patterns and automated security alerts
  • Regular review of security procedures and staff responsibilities relating to data handling

While p65com takes reasonable steps to protect your personal data, no internet-based platform can guarantee absolute security. You also have a role in protecting your own data — specifically by keeping your p65com password confidential, using a strong and unique password, and notifying us immediately if you suspect your account has been accessed without authorisation.

p65com support will never ask for your password, GCash PIN, Maya password, one-time verification codes or card security numbers via email, chat or any other channel. Do not share these with anyone claiming to represent p65com.

9. Your Data Rights as a p65com Member

As a data subject, you have the following rights in relation to the personal data p65com holds about you. To exercise any of these rights, contact us at support@p65com.best with "Data Rights Request" in the subject line.

You have the right to request a copy of the personal data p65com holds about you. Upon a verified request, we will provide you with a summary of the categories of data held, the purposes for which it is used, and, where possible, the data itself in a readable format. We will respond to access requests within 30 days of receipt.

If any personal data p65com holds about you is inaccurate or incomplete, you have the right to request correction. For account-level details such as email address or mobile number, you may be able to update these directly in your account settings. For registered name and identity data, corrections typically require supporting documentation.

In certain circumstances you may request that p65com delete personal data we hold about you. This right is not absolute — where we are legally required to retain data for a minimum period (such as financial transaction records), we cannot delete it before that period expires. Where deletion is possible, we will confirm completion or explain why it is not possible in your specific case.

You have the right to object to the processing of your personal data where p65com is relying on legitimate interests as the legal basis. You also have an unconditional right to object to processing of your personal data for direct marketing purposes — including promotional emails about offers and bonuses. To opt out of marketing communications, follow the unsubscribe link in any marketing email or contact support directly.

In specific circumstances — for example, where you have contested the accuracy of the data or objected to processing and a review is pending — you may request that p65com restrict further processing of your data to storage only. p65com will notify you before lifting any restriction.

Where p65com processes your personal data by automated means on the basis of your consent or a contract with you, you may request a copy of that data in a structured, commonly used and machine-readable format. This right applies to data you provided directly to p65com, such as account profile information and transaction history.

10. Cookies and Tracking Technologies

p65com uses cookies and similar tracking technologies to support platform functionality, maintain your logged-in session, and collect aggregated usage data for performance analysis. Cookies are small text files stored in your browser when you visit p65com.best.

Types of cookies used

  • Strictly necessary cookies — required for the platform to function. These include session authentication tokens that keep you logged in while you navigate between pages. These cannot be disabled without affecting your ability to use p65com.
  • Functional cookies — remember your preferences such as language settings, preferred game lobby view or recently visited sections.
  • Analytics cookies — collect aggregated, anonymised data about how members use the platform. This information is used to identify popular features, detect technical problems and improve the overall experience. Individual users are not identified through analytics data.

You can manage cookie preferences through your browser settings. Blocking strictly necessary cookies may prevent you from logging in or using certain features of p65com. Blocking analytics cookies will not affect your ability to play games or manage your account.

11. Children and Minors

p65com is strictly an adults-only platform. We do not knowingly collect personal data from individuals below the legal age for online gaming. If p65com discovers or receives credible information that an account has been created by a minor, the account will be closed immediately and any associated data will be deleted in accordance with our retention policy.

If you are a parent or guardian and believe that a minor has created a p65com account, contact us immediately at support@p65com.best so we can investigate and take appropriate action.

12. Changes to This Privacy Policy

p65com may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law or platform features. The "Last reviewed" date at the top of this page indicates when the policy was most recently revised.

For changes that are material — meaning they significantly affect how we use your personal data or the rights available to you — p65com will notify active members directly through their registered email address or an account notification at least 14 days before the changes take effect. Your continued use of the p65com platform after the effective date of any revised policy constitutes your acceptance of the updated terms.

We encourage you to review this Privacy Policy periodically so you remain informed about how p65com handles your personal information.

13. Contact and Data Requests

For all privacy-related queries, data subject rights requests or complaints about how p65com has handled your personal information, use the following contact:

p65com Data Privacy Team

support@p65com.best — use subject line "Privacy" or "Data Rights Request"

We aim to respond to all privacy queries and data rights requests within 30 calendar days of receipt. Complex requests may take longer, in which case we will notify you of the extended timeline and the reason for the delay.

If you are not satisfied with how p65com has addressed your privacy concern, you may have the right to lodge a complaint with the relevant data protection authority in the Philippines.

p65com

Related Policies and Resources

This Privacy Policy works alongside the following documents that govern your p65com account and experience.

Terms and Conditions

The full rules governing accounts, deposits, games, bonuses and responsible conduct at p65com.

Read T&Cs

Responsible Gaming

Tools, guidance and support for safe and sustainable play at p65com — available to all members.

Responsible Gaming

Deposit and Withdrawal

How to fund your p65com account and request withdrawals through GCash, Maya and other PHP methods.

Payment Guide

FAQ

Answers to common questions about accounts, payments, games and privacy at p65com.

Visit FAQ
Laro na

Your Privacy Is Protected — Now Play at p65com

You have read how p65com collects and protects your personal data. We believe Filipino players deserve a platform that is transparent about privacy and not just compliant on paper. If you are ready to play Baccarat, JILI Slots, Pusoy, Bingo or Color Game — create your account today or log in to continue. Your data stays yours.

Create Account Login